Business Software Resource Directory Books and Software - Hotel Management Software

This book is a two-part study examining how the electronic purchasing landscape has shifted in the last eighteen months. First, a survey of 1,550 chain-restaurant and hotel executives from the 2002 Directory of Chain Restaurant Operators was conducted.

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This book holds all the secrets to opening and running a successful inn. It gives you guidelines for choosing a profitable location and describes a day in the life of the average inn owner. You can find information about how to write up a business plan, what to include on you Web site, what "house rules" you need to set up to keep your guests and your investment safe, and how to use your own personal touch to make your inn unique.

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Down to earth advice from an award-winning B&B owner. Illustrated with charming line drawings and lightened by real-life anecdotes, this is an easily accessible guide to an ever growing small-business niche.

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The long-awaited new edition of this bestselling guide comes highly recommended by both the American Bed and Breakfast Association and the Professional Association of Innkeepers International. The volume contains savvy insider information on how to start, operate, and promote a successful establishment. Illustrations, charts & worksheets.

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A real-world look at every major aspect of hotel management and operations

Hotel Management and Operations, Third Edition, helps readers to develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. Featuring contributions from 60 leading industry professionals and academics, this comprehensive presentation encourages critical thinking by exposing readers to different viewpoints within a coherent theoretical structure, enabling them to formulate their own ideas and solutions.

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The updated edition of the classic text on selection and procurement
For more than a decade, Purchasing: Selection and Procurement for the Hospitality Industry has set the standard for how the principles and practice of purchasing have been taught at universities, colleges, and culinary schools. Now, in its Fifth Edition, this cornerstone volume has been revised to address the latest technological tools used in the industry today.

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As innkeepers, Hotch (who is also author of How To Start a Business--and Succeed , Stackpole, 1991) and Glassman (who conducts innkeeping workshops) know their business. They offer glimpses into other owners' views and advice via quotes gathered by a survey. While this work covers the gamut of concerns for the potential innkeeper (acquiring the inn, handling finances, planning for legal and insurance needs, promoting the business, and taking care of guests), it covers these concerns to varying degrees. Repetition of thoughts and statements could be distracting and construed as condescending by some readers, especially if they already have familiarity with the innkeeping business. Still, this is a good basic practical guide for public library collections.
- Margaret B. Bartlett, Rochester Inst. of Technology, N.Y.

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"Wake up and 'Brew' the Coffee" and all else you have to do., January 17, 2001
Reviewer: jszamm@yahoo.com (Oakland, CA USA)
A friend of mine lent me his copy of this book so I could get a better idea of what it takes to own and run a B&B. It is quite a romantic notion to own a B&B when you stay in one. When you read this book you will find that there is a lot behind the scenes including tons of laundry. Have you thought about how to cook for 12 people at once? How about handling slow times like off-season? Should you buy an existing B&B or create your own within your current home. This books helps with these questions and more, plus profiles of existing B&B's and lots of resources for B&B owners. Excellent guide!

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This book has been a job-training leader and valuable professional reference in rooms management for over two decades. It provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work—from the international reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, control and oversight, etc. In a sequence that follows the flow of most guests—reservation, arrival, billing, departure, auditing and accounting—the book treats both the how-to (e.g., completing a reg card) and the wherefore (e.g., yield management) while keeping readers abreast of the trends currently affecting the industry. For hotel/resort managers and front-office support staff.

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Provides all the advice and guidance needed to open a successful country inn.

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